To guarantee accommodations for new Clients, we require a one-night deposit with your reservation. Deposits are refundable if you cancel at least 48 hours prior to arrival.
For new Clients booking a reservation over the following Holidays, we require a two-night deposit, refundable with a cancellation at least 72 hours prior to arrival:
- New Year's Day
- Memorial Day
- Fourth of July
- Labor Day
To ensure availability, especially during our peak periods, we suggest that reservations be made well in advance.
- All Holidays
- School Vacation Weeks
- July through August
To ensure the health and safety of all of our Guests, we require proof of the following for Overnight stays, Daycamp, and Dayboarding.
- Dogs: DHLPP, Rabies, Bordetella
- Cats: FVRCP & Rabies
Diet Requirements for Overnight Guests
To avoid unnecessary stomach upset, we require that all of our Overnight Guests arrive with their own food. Please prepare each meal's serving size in a separate Ziploc baggie with your Pet's name on it for each day of his/her stay. An additional fee of $2 per day will be assessed for the use of House food.
The safety and well-being of our Guests is of utmost importance. In the rare event that a Guest should require medical attention while in our care, every effort will be made to contact you, your Veterinarian, and your Emergency Contact. At our sole discretion, we reserve the right to obtain necessary medical care for all of our resort Guests. We have access to several well-respected Veterinarians and top notch Veterinary Clinics/Hospitals in the area, ensuring that our Pet Guests always receive the care they need. The Barkwood Inn offers medication administration to all of our Pet Guests at a rate of $4 per day.
- We Will Not Accept Any Guests That Are Exhibiting Signs Of Illness
- Canine & Feline Guests Must Be At Least 4 Months Of Age To Enroll In Daycamp, Dayboarding, or Overnight Stays
- All Canine Guests 6 Months or Older Must Be Spayed or Neutered To Enroll In Daycamp.
- Overnight Guests Older Than 6 Months That Are Not Spayed or Neutered Will Not Be Allowed To Participate In Daycamp Activities — These Guests Will Require a Deluxe or VIP Club Level Suite, & the A La Carte Selection Of One On One Playtime Is Suggested
- For the Safety Of Our Guests, Females In Heat Will Not Be Accepted for Daycamp, Dayboarding, or Overnight Stays At the Resort
We require that all Canine Overnight, Daycamp, and Dayboarding Guests be evaluated for health and temperament. The evaluation process should be conducted at the Resort at least 72 hours prior to check in, and is usually completed in approximately 5-10 minutes.
Fleas & Ticks
All Guests must be free of parasites, including fleas and ticks. If it is determined that a Guest has fleas or ticks at the time of check in, they will be treated in our Grooming Salon at an additional fee before entering the Resort. For the safety of our Guests and Staff, please remove Seresto flea and tick collars prior to entering the Resort.
Having fun usually includes getting down and dirty, which is why we require all Canine Guests staying 3 nights or more to receive an Exit Bath in our Grooming Salon before check out. All Exit Baths include bath, blow dry, nail trim, ear cleaning and brush out. Offered as a "Salon Bath" to Outside Guests, the Exit Bath is significantly discounted up to 50% off for Overnight Guests. Exit baths start at just $20, but the price will vary depending on breed, size, coat type and condition.
Although we provide all of our Pet Guests with a raised bed and comfortable bedding, personal belongings from home are welcome. Please do not bring valuable or cherished items, as it is possible for such items to be soiled, lost, or damaged. In the event that personal items are soiled, the items will be removed from your Pet's suite and every attempt will be made to launder them prior to check out. We cannot guarantee the condition of such items upon check-out.